We want you to be completely satisfied with your purchase. Our hassle-free return policy ensures a smooth experience if you need to return any item.
30 Days
From date of delivery
5-7 Days
For refund processing
Above ₹999
Free shipping on returns
24/7 Help
Dedicated return assistance
To be eligible for a return, your item must meet the following criteria:
| Condition | Requirements | Status |
|---|---|---|
| Time Frame | Within 30 days of delivery | ✓ Eligible |
| Product Condition | Unused, unworn, unwashed | ✓ Eligible |
| Original Packaging | With all tags attached | ✓ Eligible |
| Proof of Purchase | Original invoice required | ✓ Eligible |
Our streamlined return process ensures quick resolution. Here's what to expect:
Submit return request within 30 days
We schedule pickup within 24 hours
Product inspection at our warehouse
Refund issued within 5-7 business days
We offer different types of refunds based on your preference and reason for return:
Estimate your refund amount based on purchase details
Breakdown of your refund calculation
| Refund Type | Processing Time | Conditions |
|---|---|---|
| Original Payment Method | 5-7 business days | Refunded to source of payment |
| Store Credit | 24-48 hours | Instant credit + 10% bonus |
| Replacement | 3-5 business days | Free shipping on replacement |
We offer multiple convenient options for returning your products:
Doorstep pickup for orders above ₹999
Return at any Reddy Cloths store
Drop at nearest courier service point
You can initiate a return by:
Once we receive and inspect your return, we will process your refund within 5-7 business days. The time it takes for the refund to reflect in your account depends on your bank or payment method.
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery. We will arrange a free pickup and provide:
Yes, we offer exchanges for size or color issues. Simply select "Exchange" instead of "Return" when initiating your request. Exchange shipping is free for eligible items.
Choose the option that works best for you